Your imprint will be exactly as you approved it, and your order will be free from material defect, or Images will refund your money or reprint your order for free.
You can be assured that every call will put you in touch with a knowledgeable, friendly, and helpful sales consultant. If they don't have all the answers, they know where to find them in a timely manner.
You're dealing directly with the printer. No brokers or distributors to add costs to the finished product.