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FAQ’s for Images

Q.  I don’t have a design made. Can you make one for me?

A.  Yes, we have an in- house art department as well as a network of freelance custom artists.

 

Q.  If I need to get shirts, banners, and promotional items made, can I just give you one logo for my business and you can make everything I want?

A.  Yes, we can convert your existing art to any of your product needs.

 

Q.  If I want to get clothes embroidered or screen printed, do I have to buy the clothes myself, or do you supply them?

A.  We will contract print on your garments or we can order garments for you from one of our garment distributors.

 

Q.  What kinds of material can you print on?

A.  We have hundreds of printable media’s. Let us know what your project is and we will find a solution for you.

 

Q.  Can I bring items in to you, to have them printed?

A.  Yes, we do contract print.

 

Q.  I need metal signs and plates that will last a long time outside. What do you recommend?

A.  Metalphoto

 

Q.  If I want to get different things with specialty printing, can I just go through 1 person at Images to do it all?

A.  Yes, you will be assigned a sales consultant and they will handle everything, start to finish.

 

Q.  What art file types do you accept for designs?

A.  Any native vector file or high resolution bitmap file.

 

Q.  How long does it take for me to get my order completed?

A.  Usually less than two weeks from art approval.

 

Q.  Do I get to see my design before you print it?

A.  We provide free digital proofs before we print your order.

 

Q.  How do I find out the prices of what I need?

A.  We are a total custom shop, once we know what your needs are, your sales consultant will price out your entire project.

 

Q.  Do you guarantee your work?

A.  Yes

 

Q.  What is your return policy?

A.  You have 10 days from delivery to inspect your product and contact us with any concerns.

 

Q.  Can I get eco-friendly products from you?

A.  Absolutely

 

Q.  Do you have a minimum quantity that I need to order?

A.  Some of our printing processes do have minimum order quantities; however, we do have many alternatives for small orders.